Legal
Shipping Policy
Last updated: September 15, 2026
Shipping is free. Orders are dispatched within 1–2 business days and typically arrive in 6-10 business days, depending on your location.
Tracking
You'll receive a tracking link by email once your order ships. If it hasn't arrived within the estimated window, email contact@balance-board.co and we'll chase it up.
Where we ship
We ship to 8 countries: Germany, Austria, Switzerland, the Netherlands, Belgium, Ireland, France, Italy. Switzerland sits outside the EU customs union: parcels are cleared on entry, and Swiss import VAT and any clearance fee are payable by the recipient. Deliveries inside the EU carry no such charge.